Setup Issue
Lock Box Won’t Open After Code Setup?
Sometimes the code may not align properly during setup, which can prevent the lock from opening with the combination you intended. Don’t worry — this is a common issue and can be resolved quickly by following the proper alignment steps.
Troubleshooting Your Lock Box
Forgotten Code
If you no longer remember the combination, there is no emergency override or universal master code — this is by design to protect your belongings. Please read the guidance on the next page for safe next steps, options, and how to prevent future lockouts.
Find Your Perfect Fit
What Fits Inside Your Lock Box?
Discover the internal dimensions of each Iron Lock model and learn how to measure your keys, cards, or small items to ensure they fit perfectly. Our quick guide helps you choose the right size for your needs with confidence.
